Pippa Caldecott Approved Driving Instructor Preparing You For The Road
Privacy Policy
Island Driving School is committed to protecting your privacy and maintaining the security of any personal data received from you. We strictly adhere to the requirements of the General Data Protection Regulations (GDPR) in the UK. The purpose of this statement is to explain to you what personal data we collect and how we may use it.
In line with the GDPR, you, by taking driving lessons with us, automatically consent and agree to us holding your personal information. We hold your information in line with the Data Protection Act 1998. We hold your information for the purpose of being able to provide good quality driving lessons to you.
Should you have any questions about our privacy policy, please contact us via email: pippa@islanddrivingschool.co.uk
Upon contacting us with an enquiry regarding driving lessons, we may ask you for your name, address, postcode, phone number and email address. We will retain this personal data for up to 90 days.
By booking any driving lessons or courses with us you become a client of Island Driving School. We will retain your personal data for as long as you are an active client. In addition, this data will be retained by us for 6 full financial years from your last recorded activity, in line with Financial and Accounting regulations.
Also, upon becoming a client of Island driving School we may need to collect additional personal information from you for the purposes of providing our services of driving tuition. This may include, but is not limited to, your driving licence number, your date of birth, details of any medical conditions which may affect your driving, receipts of payments, records of your driving progress and details of driving test dates. All information will be stored securely whether it is in the form of paper based or digital data. We will need to keep written and secure digital records of all payments made, lesson appointments booked and lessons delivered for the purpose of maintaining accurate accounting records.
You have the right to see any information we hold about you.
You have the right to ask us to destroy/erase any information we hold about you.
You must inform us of any changes to your information that may affect us providing driving lessons to you, such as change of address, new medical conditions, etc. in order for us to keep your data up to date.
We will only ever share personal data that we collect from you with the following third parties and only for the purpose(s) described:
Square - Payment Card processing
MyDriveTime - To keep all personal details along with payments received, lessons provided, theory & practical test dates & to send SMS text messaging to if necessary
TheoryTestPro - Name, Email
GoDaddy - Email
Sage – Account processing system, shared with our accountant.
DVSA – Booking theory or practical tests on your behalf.
We follow strict security procedures in the storage and disclosure of personal data which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation. We do not collect sensitive data about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by emailing pippa@islanddrivingschool.co.uk
We do not transfer any data to any organisation outside the EEA unless they operate to the standards required under the GDPR regulations.
We use a technology called “cookies” as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our website sends to your browser which is then stored on your system if you agree. These cookies allow us to distinguish you from other users of the website and helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.
You can withdraw your consent and remove or block cookies at any time using the settings in your browser, but in some cases, this may impact your ability to use our website.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org.
If you want to make a complaint about the way we have processed/used your personal information, you can contact the Information Commissioner’s Office ICO, as the statutory body in the UK which oversees data protection law, by visiting: www.ico.org.uk/concerns. Data Protection
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